FAQ's

1. Cleanse and dry your skin thoroughly before use
2. Power on the mask and select your desired light mode from the 7 available
3. Place over your face and secure the adjustable strap
4. Wear for 10–20 minutes — hands-free while you relax
5. Power off, remove, and apply your favourite serum or moisturiser
6. Use daily or as part of your regular routine for best results

Each of the 7 modes targets a different skin concern. Red (630nm) for anti-aging and smoothing, Blue (470nm) for blemishes and oiliness, Yellow (590nm) for pigmentation and tone, Green (520nm) for balance and calm, Purple for post-blemish marks, Cyan for radiance and glow, and Laser for fine lines and surface marks. You can use one mode per session or rotate between modes across your weekly routine.

Yes — the Viaris Pro uses LED light only and contains no UV rays, making it safe and non-invasive for all skin types including sensitive skin. There is no downtime, no peeling, and no irritation associated with normal use. If you have a diagnosed skin condition or are taking photosensitising medication, consult your healthcare provider before use.

Many customers notice an immediate improvement in skin radiance after the first few sessions. More significant improvements in the appearance of fine lines, skin texture, and tone are typically noticed after 2–4 weeks of consistent daily use. Individual results may vary based on skin type and frequency of use.

Yes — use the mask on clean, bare skin before applying your skincare products. After your session, skin is ideally primed to absorb serums and moisturisers. Avoid using the mask over active skincare products such as retinol, AHAs, or BHAs as these may cause sensitivity when combined with light therapy.

The Viaris Pro charges via the included USB cable. A full charge provides up to 8 hours of use — approximately 24–48 sessions depending on duration. A charging indicator light shows when the device is charging and when it is fully charged.

Orders are processed within 1–2 business days. Standard delivery typically takes 7–14 business days to the US. You'll receive a tracking number by email as soon as your order ships.

We offer a 30-day satisfaction guarantee. If you're not happy with your results for any reason, contact us within 30 days of delivery and we'll make it right — no lengthy return processes, no hassle.